Blog / News

Insights, client wins and tips on auditing your business telecom expenses.

WHITE PAGES ?  Are they still around? WHITE PAGES ?  Are they still around?

If your BUSINESS has MULTIPLE White Pages LISTINGS, its even worse – dead or disconnected services with incorrect information for which you keep paying. JENSEN IPA can get your money back. FREECALL 1300 058 887

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Yes, we speak ” Telstra “ Yes, we speak ” Telstra “

Jensen IPA can support your accounts or networking staff; to help them decipher the accounts and help you STOP PAYING for Telco mistakes – outdated services and unused equipment – we SPEAK TELSTRA !

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Tendering for a new mobility solution ? Tendering for a new mobility solution ?

A New Mobility Solution ? DON’T PROGRESS until you have CHECKED ON YOUR CURRENT SYSTEM and obtained (usually large) credits for incorrect charge first. We save our clients up to $2 million per annum on credits for incorrect charges. 1300 058 887 Jensen IP Analysis Pty Ltd

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5 signs your Telco contract needs a HEALTH CHECK! 5 signs your Telco contract needs a HEALTH CHECK!

Most businesses don’t realise there’s a problem with their telco contract… until it’s already costing them. A contract that once made sense might now be full of outdated plans, services you no longer use, or charges that quietly crept up. Here are five signs your telco contract might need a health check: Sound familiar? A

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IT’S JUST TWO DOLLARS. Until it isn’t…. IT’S JUST TWO DOLLARS. Until it isn’t….

At Jensen IPA, we uncover these hidden charges. The ones that slip through automated systems and go unnoticed for years. We’re not here to trim obvious fat. WE’RE HERE TO SPOT THE QUIET, REPETITIVE OVERCHARGING that adds up fast. We’ve helped clients recover thousands this way.

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NO CONTRACT, NO WORRIES… RIGHT ? NO CONTRACT, NO WORRIES… RIGHT ?

NO CONTRACT, NO WORRIES… RIGHT ? WRONG. It’s one of the most common telecom myths we hear. You DON’T NEED TO BE LOCKED INTO A CONTRACT to be OVERCHARGED. In fact, out-of-contract services often come with higher rates, unmonitored changes, and zero negotiation power all without you realising. Call for INITIAL FREE CHAT +61 409 481 508

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TELECOM CONTRACTS may come with HIDDEN TRAPS TELECOM CONTRACTS may come with HIDDEN TRAPS

TELECOM CONTRACTS often come with HIDDEN TRAPS that can cost your business more than you realise. From long-term commitments to CONFUSING CLAUSES, these traps can leave you stuck with INFLATED BILLS AND POOR SERVICE. At Jensen IPA, we specialise in uncovering these hidden pitfalls. By reviewing your current contracts, we identify potential issues that could

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Awards finalist – a dog with a bone ! Awards finalist – a dog with a bone !

Jensen IPA – FINALIST – GOLD COAST BUSINESS EXCELLENCE AWARDSJensen IPA are grateful to be recognised for our hard work in clawing back credits for our customers with Telco mischarges and unnecessary services. We have been compared to “a dog with a bone”, in our persistence in following through many layered behemoths of departments, but

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Breaking News – Analysts tip Telstra Vodaphone pre-paid move after Optus move Breaking News – Analysts tip Telstra Vodaphone pre-paid move after Optus move

Optus is increasing the prices of its prepaid recharges from April 28, raising 28-day expiry plans by $4 per month. While this move might seem like bad news for customers, analysts see it as a positive development for the Australian telecom sector. The price hikes could spark similar rises from Telstra and Vodafone (TPG Telecom), as the industry’s returns are currently described as “sub-economic.”

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Telco costs slipping through the cracks Telco costs slipping through the cracks

As MAY gets under way, it’s the perfect time to take a closer look at your telecom expenses and uncover potential savings. A comprehensive telecom audit can reveal hidden costs and errors you may not even be aware of—helping you save more for the future. Whether it’s billing discrepancies, unneeded services, or opportunities for cost

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Chances are, you are overpaying on Telco bills Chances are, you are overpaying on Telco bills

Telecom bills can be complicated, and most businesses end up overpaying without even realising it. Whether it’s hidden fees, incorrect billing, or outdated plans, these unnecessary charges can quickly add up and eat into your budget. At Jensen IPA, with 33 years of experience in telecom consulting, we’ve helped countless businesses uncover and address these

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TELECOM Issues a Major HEADACHE for Business TELECOM Issues a Major HEADACHE for Business

Disputing charges, or getting clarity on your bills ? Jensen IPA makes all the difference. If you’re ready to TURN TELECOM FRUSTRATION INTO COST-SAVING SOLUTIONS, let’s connect! Book a FREE, consultation chat today! 📞 0409 481 508 📧 kevin@jensenipa.com

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Need Help filing Telco Claims ? Need Help filing Telco Claims ?

📝 Need Help Filing Claims? We’ve Got You Covered… At Jensen IPA, we guide our clients through the Telco claims process, providing support every step of the way. As a third party, we also offer evidence for potential rebates. While we can’t guarantee success for all claims, we work diligently to help you achieve the

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3G devices, you will continue to be billed ! 3G devices, you will continue to be billed !

NEW LAWS MEAN BLOCKING DEVICES that require 3G for EMERGENCY CALLING. This is important information. However ONE PARAGRAPH sticks out for us! – “YOU WILL CONTINUE TO BE BILLED UNLESS YOU CANCEL YOUR SERVICE.” Many Companies may miss this. This could cost them thousands in charges on network services that don’t work. Is this fair?

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Telco problems? Less than a quarter complain Telco problems? Less than a quarter complain

More than HALF OF AUSTRALIA’S CUSTOMERS HAVE PROBLEMS WITH THEIR TELCO, and less than a quarter of those customers complain or follow through with the complaint process. Phones are an essential service, both for personal and business account holders. The key message here is – to choose someone qualified, who understands the process, “ speaks

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Rental car company has an unlikely hero Rental car company has an unlikely hero

Jensen IPA audited over 60 x 1800 and 1300 services. We found a significant number of services not in use. Probably around 50% were not being used. Of these, we found around 20% of services were actually on disconnected lines. I.e. they were paying 1300 or 1800 service fees on dead lines!

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How Important is Checking Invoices? How Important is Checking Invoices?

How Important Is Checking Invoices? Almost certainly you have paid or authorized invoices that were plain WRONG. We have found that approximately 1 in 10 invoices have errors, and half of the errors get paid anyway. Do you give your invoices a cursory glance and approve them for payment, or do you purposefully challenge each

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Merry Christmas Merry Christmas

Merry Christmas and Happy New Year from the Jensen IPA team !! Thanks for your confidence this year as we successfully recovered over 1.2 Million dollars in refunds for our customers and averaged over $50,000 in credit refunds per customer. ENSURE YOUR TELECOMMUNICATION BILLS ARE CORRECT in 2023. | 0409481508 | kevin@jensenipa.com #billbuster #telcos #savecost

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Client Wins for September 2022 Client Wins for September 2022

JENSEN IPA Client Wins for September 2022 Jensen IPA is an expert in reviewing and ensuring client telecommunication bills (i.e. data, mobile & voice charges) are correct. We had some great wins for our clients during September 2022 – here are a couple of examples. Client A (a company involved in the transportation industry) •

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Accountants in Capes? Accountants in Capes?

ACCOUNTANTS IN CAPES? Easy SUPER-HERO status right here! …If TELECOMMUNICATION CHARGES (data, mobile & voice) are A SIGNIFICANT COST FOR YOUR CLIENT’S BUSINESS or if they’ve had a dispute with their telecommunications provider, please get in touch with Kevin Jensen at Jensen IP Analysis now. WE SAVED OUR CLIENTS OVER $ 1 million in Telstra

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The GOLD COAST is not just for surfing! The GOLD COAST is not just for surfing!

See us at the 2022 GOLD COAST BUSINESS AND JOBS EXPO on Thursday 16 June, 10 am to 3.30 pm at Coomera Indoor Sports Centre Beattie Road. JENSEN IPA will be here to show you how you can save tens of thousands of dollars on your Telecommunication charges without changing your carrier or signing new contracts.

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Changing Providers To Save on Telco Costs? Stop! Changing Providers To Save on Telco Costs? Stop!

Can I make significant savings without changing providers or signing new contracts – YES! WE DO NOT SELL NEW CONTRACTS – we will uncover thousands of savings on your past and current bills and charges, and manage your current bills – ask us how. CALL 1300 058 887 now for a Free Consultation. We have

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Telstra T-Connect changes in 2022 promise nothing Telstra T-Connect changes in 2022 promise nothing

Ask Jensen IP Analysis to review your old data urgently, get the credits you deserve and prepare you for the new platform. A great time to reset things and get your telco accounts into order, and save. We save Telstra clients on average of $49,903 per customer in Credits per Audit. Then, in addition, there are ongoing savings.

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No Risk 100 Days Moneyback Audit No Risk 100 Days Moneyback Audit

AUDITING your TELECOMMUNICATION monthly expenses may SOUND EXPENSIVE.. but we want you to trial our monthly management for 3 months @$250 per month*. We will review your products and services, and scan for immediate errors and over-charges. Our average client credit/ refund is $43,842, and that doesn’t include ongoing savings from corrected billing. We are

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$453,000 *this financial year recovered in Telecom  Credits $453,000 *this financial year recovered in Telecom Credits

Credits Received = $453,000 The Challenge – A significant reduction in telecommunication costs. The customer (a large interstate car dealership) signed a telecom service provider contract through a local Telstra dealer for all their network services back in April 2020. However, the discounts promised were not appearing on the bills. In fact, several new connection

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Telco complaints hit 3-year high! Telco complaints hit 3-year high!

Small business complaints about phone internet services increased by 6.6% in the last financial year ending 30 June 2021. Contact JENSEN IP ANALYSIS to discuss how we can help your business to keep tracking data and phone expenses. .

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Engineering firm Case Study – Credits Received = $1.4 million Engineering firm Case Study – Credits Received = $1.4 million

A colleague referred me to Kevin Jensen at Jensen IPA. I called Kevin in for a chat, decided to take a leap of faith and to see how he went. Our company accounts were a bit complicated as we have had consolidation of companies, mergers and acquisitions. Kevin pulled the accounts apart to see where we were, and our next steps will be resolving that.

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Reclaim Overcharged Telecom Expenditure Reclaim Overcharged Telecom Expenditure

How a Law firm on the Gold Coast was able to reclaim $18,000 in overcharged expenditure. Recently, Jensen IPA was contacted by a partner of a small law firm, who felt they were not being charged correct pricing for their services. Not knowing where to start they engaged our services. After our initial discussion, we

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COVID-19 assistance with Telstra Business account reconciliation COVID-19 assistance with Telstra Business account reconciliation

COVID-19 assistance with Telstra Business account reconciliation As businesses move to work from home, close branches and reduced staff situations, it will be difficult to keep track of changed and reduced telecommunication accounts. Cancellations may be a low priority now, especially with complex data services. For you to track credits for 3 or 6 months

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Reclaiming Telecom Expenses Overcharge by Telecom providers. Reclaiming Telecom Expenses Overcharge by Telecom providers.

Telstra is one of the leading communication providers in Australia. Yet many of their business clients don’t understand their Telstra bills and charges. Telstra has created a complex billing system which may cause a headache for businesses to navigate. What is the most effective way to understand extra costs and services charged? Let Jensen IPA

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Jensen IPA Accountants workshop Telstra billing issues Jensen IPA Accountants workshop Telstra billing issues

Last month, Jensen IP Analysis presented to the Brisbane Northside Accountants Discussion Group. The interaction was lively and illustrated the issues some of the practices were having in interpreting or resolving their clients Telstra accounts. Some requested an audit of some services and others were interested in a 5G tour at the 5G exchange in

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You’re a new Retail Tenant ? You’re a new Retail Tenant ?

SO, YOU’RE A NEW RETAIL tenant? Congratulations ! Shortly, you’ll be receiving your first TELSTRA Account . It will reflect new connection fees, and a myriad of other costs and services which even to most Telstra accounts staff is almost incomprehensible. After 33 years resolving Telstra account holder issues, Jensen IPA is your fast, low-cost

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Moving your Business ? Moving your Business ?

Particularly for medium to large companies, moving premises and location can takes months of planning and technical expertise. But what about the billing? Often overlooked as the last part of the equation, Billing is often put in the “just too hard ” basket. You may find it is easier just to move on. Recently we

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