The Telstra billing tool (Telstra T Analyst™) provides business account customers with insight into their usage and billing data. The software requires ongoing management, so it's important to keep an eye on the analytics regularly in order to make sure everything is accurate as a small discrepancy can cost thousands for the business over the years.
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Over 90% of companies overpay their telecom expenses. We help business lower those monthly costs with our auditing services. We know how the telecom business billing system works and how it can navigate the most difficult issues. Our aim is to help businesses understand their Telstra and other providers of phone and internet bills.
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We have a dispute and complaint management system that has resulted in thousands of dollars in cost savings on past and present bills and expenses. Our process reduces your stress in dealing with the telco provider. We use a comprehensive audit approach which enables us to find solutions and opportunities for cost savings.
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Jensen IPA has 33 years experience in complex Telstra billing and charges. Our aim is helping businesses understand their billing statements from Telstra and other internet and phone providers. We provide you with a timely response and answers to your complex billing issues, disputes and concerns.
Read MoreWe audit statements from as far back as 18 months. However, as most contracts are for a 24 month period, you may be entitled for adjustments up to 24 months back or further.
Yes, we can help our clients file claims and guide them through the entire process. As a third party, we also provide evidence for potential rebates. We do not guarantee all claims will be successful but do our best to ensure you get the best possible result for any claims made.
No, our focus is on billing related matters for Medium to Large Business across Australia. The principles we use are the same for residential and small business billing issues. There are a number of other service providers and businesses who are able to help residential consumers or small business customers.
Many customers have trouble interpreting and reconciling their internet and phone statements on a monthly basis from the provider. Our customers are pleasantly surprised with how our system can assist them to save thousands in past, present and future costs.
Yes, we do. Not everyone has the time or thinks they need to manage their t-analyst accounts. As specialists in managing Telstra accounts through the t-analyst software, we also offer our services in managing Telstra accounts.
No, we are not. We are completely independent. However, we do work with Telstra dealers and other affiliated companies to assist their clients. Our primary consultant and auditor worked in Telstra for 33 years, and his years of auditing and billing experience led to the birth of Jensen IPA.
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